Our way of thanking our most loyal customers
Here at Old Oaks Touring Park, we’re both fortunate and proud to say that many, many of our guests return year after year. Some ‘old timers’ have been coming for as long as 20 years. So we must be doing something right!
So we reward our best customers by giving a little something back. That’s why we introduced our Frequent Visitor Loyalty Club.
Here’s how it works – the more you stay, the more you save…
Based on the number of (full price) nights stayed during one year (Mar to Nov), we’ll issue a bronze, silver or gold loyalty club membership card to all guests who stayed the highest number of nights:
21 – 34 nights stayed: Bronze = £1 per night discount
35 – 49 nights stayed: Silver = £1.50 per night discount
50+ nights stayed: Gold = £2 per night discount
Cards are issued in December and are valid for all stays during the following year, eg cards issued in Dec 2018 are valid for all stays during 2019.
Every new member receives a lovely shiny card and a unique customer reference and membership number, which can be quoted when making telephone and online bookings.
How do I get a card or an upgrade?
Each December we will work out how many nights you have stayed during the year and if you qualify for a card or a higher level card, we will write to you. Simple.
Your questions answered
Will I still get my senior citizen discount?
Yes. Your membership card may be used in conjunction with our senior citizen discount (over 60s) and our single person discount (during qualifying periods), but may not be used in conjunction with any other discounts or promotions.
What if I have already booked dates for next year before I get my card?
Don’t worry, you won’t miss out on your discount. We will check our records and make sure we add your discount to your booking(s) at this end. If you’ve already paid in full, we will adjust your booking and refund you the difference when you arrive.
How long is my card valid for?
Your card may be used against all visits for the 12 months after the card is issued.
New membership cards and upgrade cards cannot be issued part way through the year. If you qualify for a new card or an upgrade, this will be issued in the December and will be valid for visits made in the following 12 months.
If you have any further questions which haven’t been addressed here, don’t hesitate to give us a call on 01458 831437 or email us email@example.com.